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APPENDIX B
ORU SKILLS CATEGORIES
A. Job specific skills
also includes bilingual and company training and cash handling
BMath--includes basic math as well as algebra and higher level math
C. Verbal communication--effectiveness, comprehension and following
instructions
listening speaking
D.Written communication--effectiveness, comprehension and following
instructions
reading writing
using manuals using proper grammar, spelling, etc.
E. Problem solving skills
locating information organizing information
synthesizing information organization skills
reasoning decision making
thinking logically investigative research
F. Ability to adapt to "social" environment
work with or without supervision work independently
work as a team member follow directions
provide customer service understand other cultures
knowledge of organization interact well with
others/interpersonal
act tactfully work with difficult people
telephone skills negotiation skills
G. Ability to adapt to "work/job" environment
attention to detail good grooming
responsibility common sense
concentration imagination/creativity
work under pressure crisis handling
good work record learn from on the job training
will work nights, shifts, etc. patience
H. Legal requirements
license certification
bondable driver's license
I. Specific computer and business tools used (in non-computer jobs)
skills needed to use the tools
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APPENDIX C
CCOIS SKILLS QUESTION
FROM LOCAL PARTNER SURVEY
11.Your response to this question will help improve training
programs for this occupation.
Please rate each of the following qualifications, on a scaleof0to3,
as to their level of importance for job entry. (Please circle)
TECHNICAL: Not Important Very Important
Ability to apply sales techniques 0 1 2 3
Understanding of inventory techniques 0 1 2 3
Ability to make change 0 1 2 3
Ability to operate a cash register 0 1 2 3
Ability to write effectively 0 1 2 3
PHYSICAL:
Ability to stand continuously for 2
or more hours 0 1 2 3
Ability to lift at least 50 lbs. repeatedly 0 1 2 3
PERSONAL OR OTHER:
Good grooming skills 0 1 2 3
Willingness to work with close supervision 0 1 2 3
Ability to work independently 0 1 2 3
Customer service skills 0 1 2 3
BASIC:
Basic math skills 0 1 2 3
Ability to read and follow instructions 0 1 2 3
Ability to write legibly 0 1 2 3
Oral communications skills 0 1 2 3
What other qualifications are important? (Please specify)
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APPENDIX D
ORU OCCUPATIONAL SKILLS SUMMARY SHEETS
FROM THE CCOIS SKILLS DATABASE
ACCOUNTANTS AND AUDITORS
Occupational Guide #1: Accountant
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 11 Local Partner surveys
A. Job specific skills
-- Cost accounting skills (3 of 11 local partners identified this
skill)
-- Government accounting skills (1 of 11)
-- Tax accounting skills (5 of 11)
-- Estate planning skills (1 of 11)
-- Financial planning skills (1 of 11)
-- Budget analysis skills (1 of 11)
-- Ability to use accounting software (6 of 11)
-- Ability to conduct an audit (4 of 11)
-- Ability to operate basic machine tools (1 of 11)
B. Math (basic) skills
-- Business math skills (10 of 11)
C. Verbal communication skills
-- Verbal presentation skills (5 of 11)
-- Oral communication skills (8 of 11)
D. Written communication skills
-- Ability to write effectively (10 of 11)
-- Ability to read and follow instructions (11 of 11)
-- Ability to write legibly (10 of 11)
E. Problem solving skills
-- Ability to plan and organize the work of others (1 of 11)
-- Problem solving skills (10 of 11)
F. Adapt to social environment
-- Willingness to work with close supervision (8 of 11)
-- Ability to work independently (11 of 11)
-- Negotiation skills (1 of 11)
G. Adapt to work/job environment
-- Ability to pay attention to detail (1 of 11)
-- Ability to work under pressure (11 of 11)
-- Customer service skills (9 of 11)
H. Legal requirements
-- Bondable (6 of 11)
-- Certified public accountant (2 of 11)
I. Use computers (in a non-computer job)
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AUTOMOTIVE MECHANICS
Occupational Guide #24: Automobile Mechanics
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 5 Local Partner Surveys
A. Job specific skills
-- Ability to repair brakes (5 of 5 local partners identified this
skill)
-- Ability to repair vehicle heaters (5 of 5)
-- Ability to repair vehicle air conditioners (2 of 5)
-- Ability to repair carburetors (5 of 5)
-- Ability to implement safe work practices (5 of 5)
-- Ability to tune up engines (5 of 5)
-- Ability to repair fuel injection systems (5 of 5)
-- Ability to repair emission controls (3 of 5)
-- Ability to operate electronic automotive diagnostic equipment
(5 of 5)
B. Math (basic) skills
-- Basic math skills (4 of 5)
C. Verbal communication skills
-- Oral communication skills (5 of 5)
D. Written communication skills
-- Ability to read and follow instructions (5 of 5)
-- Ability to read legibly (5 of 5)
-- Ability to use service manuals (1 of 5)
E. Problem solving skills
F. Adapt to social environment
-- Willingness to work with close supervision (4 of 5)
-- Ability to work independently (4 of 5)
-- Public contact skills (1 of 5)
G. Adapt to work/job environment
-- Possession of a good DMV driving record (4 of 5)
-- Possession of mechanical aptitude (1 of 5)
-- Interpersonal skills (1 of 5)
H. Legal requirements
-- Certified in Auto Service Excellence (ASE) (5 of 5)
-- Certified in auto air conditioning maintenance (5 of 5)
-- Possession of a valid driver's license (5 of 5)
-- Possession of Brake Check Certificate (1 of 5)
-- Certified as a Smog Control Mechanic (2 of 5)
I. Use computers (in a non-computer job)
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BAKERS, BREAD AND PASTRY
Occupational Guide #330: Bakers
Guide #532: Bakers, Retail
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 6 Local Partner Surveys
A. Job specific skills
-- Mastery of baking equipment(2 of 6 local partners identified
this skill)
-- Pastry making skills (2 of 6)
B. Math (basic) skills
-- Basic math skills (5 of 6)
C. Verbal communication skills
-- Oral communication skills (5 of 6)
D Written communication skills
-- Ability to read and follow instructions (6 of 6)
-- Ability to write legibly (1 of 6)
E. Problem solving skills
F. Adapt to social environment
-- Willingness to work with close supervision (6 of 6)
-- Ability to work independently (6 of 6)
G. Adapt to work/job environment
-- Ability to work under pressure (6 of 6)
H. Legal requirements
I. Use computers (in a non-computer job)
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BOOKKEEPING, ACCOUNTING and AUDITING
Occupational Guide #26:Bookkeeping, Accounting and Auditing Clerks
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 5 Local Partner Surveys
A. Job specific skills
-- Accounting skill(5of 5 local partners identified this skill)
-- Bookkeeping skills (5 of 5)
-- Ability to operate 10-key adding machine (5 of 5)
-- Payroll processing skills (4 of 5)
-- Ability to conduct an audit (1 of 5)
-- Ability to operate office machines (1 of 5)
-- Ability to follow specialized bookkeeping (1 of 5)
B. Math (basic) skills
-- Basic math skills (5 of 5)
C. Verbal communication skills
-- Oral communication skills (5 of 5)
D. Written communication skills
-- Ability to write effectively (3 of 5)
-- Ability to read and follow instructions (5 of 5)
-- Ability to write legibly (5 of 5)
-- English, grammar, spelling, punctuation (1 of 5)
E. Problem solving skills
F. Adapt to social environment
-- Telephone answering skills (3 of 5)
-- Public contact skills ( 4 of 5)
-- Ability to work independently (5 of 5)
-- Willingness to work with close supervision (3 of 5)
G. Adapt to work/job environment
-- Ability to perform routine repetitive work ( 5 of 5)
-- Ability to pay attention to detail (5 of 5)
H. Legal requirements
I. Use computers (in a non-computer job)
-- Ability to use spreadsheet software (2 of 5)
-- Ability to use word processing software ( 5 of 5)
-- Ability to use database software (2 of 5)
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CASHIERS
Occupational Guide #31: Cashiers
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 5 Local Partner Surveys
A. Job specific skills
-- Ability to operate a cash register (3 of 5 local partners
identified this skill)
-- Ability to follow check cashing procedures (3 of 5)
B. Math (basic) skills
-- Cash handling skills ( 4 of 5)
-- Basic math skills (5 of 5)
C. Verbal communication skills
-- Oral communication skills (5 of 5)
-- Ability to follow oral instructions (1 of 5)
D. Written communication skills
-- Ability to read and follow instructions (5 of 5)
-- Ability to write legibly (4 of 5)
-- Ability to write effectively (1 of 5)
E. Problem solving skills
F. Adapt to social environment
-- Willingness to work with close supervision (5 of 5)
-- Public contact skills ( 5 of 5)
-- Customer service skills (2 of 5)
-- Ability to work independently ( 4 of 5)
-- Ability to deal tactfully with customers (1 of 5)
G. Adapt to work/job environment
-- Ability to work under pressure ( 4 of 5)
-- Ability to perform routine repetitive work (2 of 5)
H. Legal requirements
-- Bondable (1 of 5)
I. Use computers (in a non-computer job)
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CHILD CARE WORKERS
Occupational Guide #505: Child Care Workers
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 9 Local Partner Surveys
A. Job specific skills
-- Knowledge of early childhood development(8of9 local partners
identified this skill)
-- Ability to administer emergency first aid ( 6 of 9)
-- Ability to work with children having special disabilities
(1 of 9)
-- Spanish language fluency (1 of 9)
B. Math (basic) skills
C. Verbal communication skills
-- Oral communication skills (8 of 9)
-- Oral reading skills (7 of 9)
D. Written communication skills
-- Ability to write effectively (5 of 9)
-- Ability to read and follow instructions (8 of 9)
-- Ability to write legibly (8 of 9)
E. Problem solving skills
-- Ability to synthesize information (1 of 9)
-- Ability to make decisions (1 of 9)
F. Adapt to social environment
-- Willingness to work with close supervision (9 of 9)
-- Ability to work independently (9 of 9)
-- Understanding of a variety of cultures (6 of 9)
G. Adapt to work/job environment
-- Ability to handle a crisis situation (9 of 9)
-- Possession of a clean police record (9 of 9)
-- Ability to work under pressure (9 of 9)
-- Ability to exercise patience (3 of 9)
-- Good grooming skills (1 of 9)
-- Imagination and creativity (1 of 9)
H. Legal requirements
--Possession of an Early Childhood Development Certificate(7of9)
I. Use computers (in a non-computer job)
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COMBINED FOOD PREPARATION WORKERS
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 3 Local Partners Surveyed
A. Job specific skills
-- Ability to operate a cash register (3 of 3 local partners
identified this skill)
-- Fry cooking skills (2 of 3)
-- Food preparation skills (2 of 3)
B. Math (basic) skills
-- Ability to make change (3 of 3)
-- Basic math skills (2 of 3)
C. Verbal communication skills
-- Ability to follow oral instructions (3 of 3)
-- Oral communication skills (3 of 3)
D. Written communication skills
-- Ability to read and follow instructions (3 of 3)
-- Ability to write legibly (2 of 3)
E. Problem solving skills
F. Adapt to social environment
-- Willingness to work with close supervision (3 of 3)
-- Public contact skills (3 of 3)
-- Ability to work independently (3 of 3)
G. Adapt to work/job environment
H. Legal requirements
I. Use computers (in a non-computer job)
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COMPUTER PROGRAMMERS
Occupational Guide #81: Computer Programmer
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 8 Local Partners Surveyed
A. Job specific skills
--Ability to use COBOL 85 (1 of 8 local partners identified this
skill)
-- Ability to use FORTRAN (1 of 8)
--Ability to write, edit, and debug computer programs for business
(5 of 8)
-- Knowledge of mini-computer hardware and operating systems
(5 of 8)
-- Ability to use fourth generation computer languages (4 of 8)
-- Engineering programming skills (2 of 8)
-- Ability to write documentation of computer procedures(4 of 8)
-- Knowledge of mainframe hardware and operating systems(1 of 8)
-- Statistical programming skills (3 of 8)
-- Ability to use MS-DOS (1 of 8)
-- Knowledge of UNIX (1 of 8)
B. Math (basic) skills
-- Basic math skills (6 of 8)
C. Verbal communication skills
-- Oral communication skills (7 of 8)
D. Written communication skills
-- Ability to write effectively (8 of 8)
-- Ability to read and follow instructions (8 of 8)
-- Ability to write documentation of computer procedures(2 of 8)
E. Problem solving skills
-- Problem solving skills (8 of 8)
-- Ability to think logically (7 of 8)
F. Adapt to social environment
-- Willingness to work with close supervision (3 of 8)
-- Ability to work independently (8 of 8)
G. Adapt to work/job environment
-- Ability to work under pressure (3 of 8)
-- Ingenuity and imagination (1 of 8)
H. Legal requirements
-- Certified training program completion (1 of 8)
I. Use computers (in a non-computer job)
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COOKS, RESTAURANT
Occupational Guide #93: Cooks and Chefs
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 4 Local Partners Surveyed
A. Job specific skills
-- Sauce making skills (3 of 4 local partners identified this
skill)
-- Ability to handle multiple food orders in a timely fashion
(1 of 4)
-- Ability to cook ethnic foods (1 of 4)
-- Food baking skills (1 of 4)
-- Pastry making skills (1 of 4)
-- Meat carving skills (1 of 4)
-- Menu planning skills (1 of 4)
B. Math (basic) skills
-- Basic math skills (1 of 4)
C. Verbal communication skills
-- Oral communication skills (4 of 4)
D. Written communication skills
-- Ability to read and follow instructions (4 of 4)
-- Ability to write legibly (2 of 4)
E. Problem solving skills
-- Ability to manage multiple priorities (1 of 4)
-- Ability to plan and organize the work of others (1 of 4)
F. Adapt to social environment
-- Willingness to work with close supervision (3 of 4)
-- Willingness to work independently (4 of 4)
G. Adapt to work/job environment
-- Good grooming skills (1 of 4)
-- Ability to work under pressure (4 of 4)
-- Willingness to work nights, weekends, and holidays (1 of 4)
H. Legal requirements
I. Use computers (in a non-computer job)
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COOKS, SPECIALTY FAST FOOD
Occupational Guide #366: Cooks, Short Order & Fast Food
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 3 Local Partners Surveyed
A. Job specific skills
-- Ability to operate a cash register (1 of 3 local partners
identified this skill)
-- Food preparation skills (1 of 3)
B. Math (basic) skills
-- Basic math skills (1 of 3)
C. Verbal communication skills
-- Ability to follow oral instructions (3 of 3)
-- Oral communication skills (3 of 3)
D. Written communication skills
-- Ability to read and follow instructions (3 of 3)
-- Ability to write legibly (1 of 3)
E. Problem solving skills
F. Adapt to social environment
-- Knowledge of employers organization (1 of 3)
-- Willingness to work with close supervision (3 of 3)
-- Willingness to work nights (1 of 3)
-- Public contact skills (2 of 3)
-- Ability to work independently (2 of 3)
-- Ability to interact well with others (1 of 3)
G. Adapt to work/job environment
-- Ability to work under pressure ( 3 of 3)
-- Ability to learn from on the job training (1 of 3)
H. Legal requirements
I. Use computers (in a non-computer job)
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DATA PROCESSING EQUIPMENT REPAIRERS
Occupational Guide #152: Data Processing Equipment Repairers
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 1 Local Partners Surveyed
A. Job specific skills
-- Ability to use digital computers (1 of 1 local partners
identified this skill)
-- Ability to operate electronics testing equipment (1 of 1)
-- Ability to use diagnostic programs (1 of 1)
-- Ability to use peripheral equipment (1 of 1)
-- Knowledge of micro-computer hardware and operating systems
(1 of 1)
-- Knowledge of mini-computer hardware and operating systems
(1 of 1)
-- Understanding of local area networks (LAN) (1 of 1)
B. Math (basic) skills
-- Basic math skills (1 of 1)
C. Verbal communication skills
-- Oral communication skills (1 of 1)
D. Written communication skills
-- Ability to write effectively (1 of 1)
-- Ability to read and follow instructions (1 of 1)
-- Ability to write legibly (1 of 1)
E. Problem solving skills
-- Problem solving skills (1 of 1)
F. Adapt to social environment
G. Adapt to work/job environment
-- Possession of a reliable vehicle (1 of 1)
H. Legal requirements
-- Possession of a valid driver's license (1 of 1)
I. Use computers (in a non-computer job)
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DENTAL ASSISTANTS
Occupational Guide #27: Dental Assistants
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 4 Local Partners Surveyed
A. Job specific skills
-- Ability to do ultrasonic scaling (1 of 4 local partners
identified this skill)
-- Ability to perform or assist with dental procedures (4 of 4)
-- Understanding of coronal polishing (2 of 4)
-- Record keeping skills (3 of 4)
-- Knowledge of dental materials (4 of 4)
-- Ability to follow billing procedures (3 of 4)
B. Math (basic) skills
-- Basic math skills (2 of 4)
C. Verbal communication skills
-- Ability to follow oral instructions (4 of 4)
-- Oral communication skills (4 of 4)
D. Written communication skills
-- Ability to write effectively (4 of 4)
-- Ability to read and follow instructions (4 of 4)
-- Ability to write legibly (4 of 4)
E. Problem solving skills
F. Adapt to social environment
-- Willingness to work with close supervision (4 of 4)
-- Public contact skills (3 of 4)
-- Ability to work independently (4 of 4)
G. Adapt to work/job environment
-- Good grooming skills (4 of 4)
H. Legal requirements
-- Possession of Radiation Safety Certificate (3 of 4)
-- Possession of Registered Dental Assistant (RDA) Certificate
(4 of 4)
I. Use computers (in a non-computer job)
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ELECTRICAL AND ELECTRONIC ENGINEERING TECHNICIANS
Occupational Guide #12: Electric/Electronic Engineers
Guide #2004A:Engineering Occupations in Robotics/Automated Systems
Guide #2005A:Telecommunications Industry Professional Occupations
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 8 Local Partners Surveyed
A. Job specific skills
-- Knowledge of algebra (3 of 8 local partners identified this
skill)
-- Knowledge of geometry (4 of 8)
-- Knowledge of trigonometry (3 of 8)
-- Ability to operate electric testing equipment (7 of 8)
-- Ability to operate electronic testing equipment (7 of 8)
--Ability to write, edit, and debug computer programs for business
(4 of 8)
-- Knowledge of electronic technology (7 of 8)
-- Record keeping skills (7 of 8)
-- Understanding of circuit design (3 of 8)
-- Knowledge of electronic circuitry (3 of 8)
-- Understanding of basic digital theory (5 of 8)
-- Ability to read schematics (8 of 8)
-- Ability to read work drawings (7 of 8)
-- Knowledge of physics (3 of 8)
-- Understanding of electrical technology (8 of 8)
-- Understanding of basic analog theory (7 of 8)
-- Understanding of satellite and cable technology (1 of 8)
B. Math (basic) skills
C. Verbal communication skills
-- Oral communication skills (8 of 8)
D. Written communication skills
-- Ability to write effectively (6 of 8)
-- Ability to read and follow instructions (8 of 8)
-- Ability to write legibly (8 of 8)
E. Problem solving skills
F. Adapt to social environment
-- Willingness to work with close supervision (8 of 8)
-- Ability to work independently (8 of 8)
G. Adapt to work/job environment
H. Legal requirements
I. Use computers (in a non-computer job)
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FINANCIAL MANAGERS
Occupational Guide #260: Investment Analysts
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 2 Local Partners Surveyed
A. Job specific skills
-- Cost accounting skills (1 of 2)
-- Understanding of regulations affecting financial institutions
(1 of 2)
-- Ability to apply techniques of statistical analysis (1 of 2)
-- Ability to analyze securities (1 of 2)
-- Financial planning skills (1 of 2)
-- Budget analysis skills (1 of 2)
-- Cost analysis skills (1 of 2)
-- Ability to hire and assign personnel (1 of 2)
--Ability to interpret actuarial and probability of loss tables
(1 of 2)
-- Ability to use computers in accounting applications (1 of 2)
-- Ability to perform advanced mathematics (1 of 2)
B. Math (basic) skills
-- Business math skills (2 of 2 local partners identified this
skill)
C. Verbal communication skills
-- Verbal presentation skills (2 of 2)
D. Written communication skills
-- Report writing skills (1 of 2)
-- Ability to read and comprehend information (1 of 2)
E. Problem solving skills
-- Ability to plan and organize the work of others (1 of 2)
F. Adapt to social environment
-- Ability to work independently (1 of 2)
G. Adapt to work/job environment
H. Legal requirements
I. Use computers (in a non-computer job)
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FOOD PREPARATION WORKERS
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 6 Local Partners Surveyed
A. Job specific skills
-- Knowledge of food characteristics(1 of 6 local partners
identified this skill)
B. Math (basic) skills
-- Basic math skills (4 of 6)
C. Verbal communication skills
-- Ability to follow oral instructions (6 of 6)
-- Oral communication skills (5 of 6)
D. Written communication skills
-- Ability to read and follow instructions (5 of 6)
-- Ability to write legibly (1 of 6)
E. Problem solving skills
-- Ability to analyze data to solve problems (1 of 6)
-- Ability to make decisions (1 of 6)
F. Adapt to social environment
-- Willingness to work with close supervision (6 of 6)
-- Public contact skills (1 of 6)
-- Ability to work independently (6 of 6)
G. Adapt to work/job environment
-- Ability to work under pressure (6 of 6)
H. Legal requirements
I. Use computers (in a non-computer job)
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FOOD SERVICE MANAGERS
Occupational Guide #503: Food Service Manager
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 3 Local Partners Surveyed
A. Job specific skills
-- Ability to maintain financial records (3 of 3 local partners
identified this skill)
-- Ability to manage an activity or department (3 of 3)
-- Record keeping skills (3 of 3)
-- Understanding of inventory techniques (3 of 3)
-- Ability to hire and assign personnel (3 of 3)
-- Food preparation skills (2 of 3)
B. Math (basic) skills
-- Business math skills (3 of 3)
C. Verbal communication skills
-- Oral communication skills
-- Ability to explain and follow grievance procedures (1 of 3)
D. Written communication skills
-- Ability to write effectively (3 of 3)
-- Ability to read and follow instructions (2 of 3)
-- Ability to write legibly (2 of 3)
E. Problem solving skills
-- Ability to plan and organize the work of others (3 of 3)
-- Problem solving skills (3 of 3)
F. Adapt to social environment
-- Ability to motivate others (1 of 3)
-- Willingness to work with close supervision (2 of 3)
-- Public contact skills (3 of 3)
-- Ability to work independently (3 of 3)
-- Customer service skills (3 of 3)
-- Ability to manage a multicultural workforce (1 of 3)
G. Adapt to work/job environment
-- High standards of personal cleanliness (1 of 3)
-- Ability to do shift work (1 of 3)
-- Ability to work under pressure (3 of 3)
H. Legal requirements
I. Use computers (in a non-computer job)
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GARDENERS and GROUNDSKEEPERS
Occupational Guide #320: Gardeners and Groundskeepers
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 4 Local Partners Surveyed
A. Job specific skills
-- Knowledge of horticulture(1 of 4 local partners identified this
skill)
-- Lawn and garden care skills (2 of 4)
-- Pruning skills (2 of 4)
-- Knowledge of gardening tools (2 of 4)
-- Knowledge of herbicides and pesticides (1 of 4)
B. Math (basic) skills
C. Verbal communication skills
-- Oral communication skills (2 of 4)
D. Written communication skills
-- Ability to read and follow instructions (2 of 4)
-- Ability to write legibly (1 of 4)
E. Problem solving skills
F. Adapt to social environment
-- Willingness to work with close supervision (2 of 4)
-- Public contact skills (1 of 4)
-- Ability to work independently (3 of 4)
G. Adapt to work/job environment
H. Legal requirements
-- Possession of a valid driver's license (2 of 4)
I. Use computers (in a non-computer job)
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GUARDS and WATCHGUARDS
Occupational Guide #75: Security Guard
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 7 Local Partners Surveyed
A. Job specific skills
-- Ability to follow security protection procedures (4 of 7)
-- Ability to administer emergency first aid (2 of 7)
-- Ability to operate video surveillance equipment (1 of 7)
B. Math (basic) skills
C. Verbal communication skills
-- Oral communication skills (6 of 7)
D. Written communication skills
-- Ability to write effectively (4 of 7)
-- Ability to read and follow instructions (7 of 7)
-- Ability to write legibly (5 of 7)
E. Problem solving skills
F. Adapt to social environment
-- Willingness to work with close supervision (3 of 7)
-- Public contact skills (7 of 7)
-- Ability to work independently (7 of 7)
G. Adapt to work/job environment
-- Ability to handle a crisis situation (2 of 7)
-- Possession of a reliable vehicle (3 of 7)
-- Possession of a clean police record (6 of 7)
-- Willingness to work nights, weekends, and holidays (1 of 7)
-- Ability to deal effectively with difficult individuals(1 of 7)
-- Adaptable (1 of 7)
H. Legal requirements
-- Bondable (2 of 7)
-- Possession of a valid driver's license (4 of 7)
I. Use computers (in a non-computer job)
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HANDPACKERS and PACKAGERS
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 3 Local Partners Surveyed
A. Job specific skills
B. Math (basic) skills
C. Verbal communication skills
-- Ability to follow oral instructions (1 of 3 local partners
identified this skill)
D. Written communication skills
E. Problem solving skills
F. Adapt to social environment
-- Willingness to work with close supervision (2 of 3)
-- Ability to work as part of a team (1 of 3)
-- Ability to work independently (1 of 3)
-- Ability to interact well with others (1 of 3)
G. Adapt to work/job environment
-- Ability to perform routine and repetitive work (2 of 3)
-- Willingness to work overtime (1 of 3)
-- Ability to learn from on the job training (1 of 3)
H. Legal requirements
I. Use computers (in a non-computer job)
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HOME HEALTH CARE WORKERS
Occupational Guide #461: Home Health Aides
Guide #2002B: Home Health Support Occupations
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 7 Local Partners Surveyed
A. Job specific skills
-- Ability to care for elderly persons (1 of 7)
-- Ability to prepare meals (6 of 7)
-- Ability to apply transferring techniques (7 of 7)
-- Ability to take vital signs (1 of 7)
B. Math (basic) skills
-- Basic math skills (4 of 7)
C. Verbal communication skills
-- Listening skills (1 of 7)
-- Oral communication skills (7 of 7)
-- Oral reading skills(1of7 local partners identified this skill)
D. Written communication skills
-- Ability to read labels and instructions (1 of 7)
-- Ability to write effectively (6 of 7)
-- Ability to read and follow instructions (7 of 7)
-- Ability to write legibly (7 of 7)
E. Problem solving skills
-- Ability to make decisions (1 of 7)
F. Adapt to social environment
-- Willingness to work with close supervision (4 of 7)
-- Public contact skills (1 of 7)
-- Ability to work independently (7 of 7)
-- Ability to deal effectively with difficult individuals(1 of 7)
G. Adapt to work/job environment
-- Ability to handle crisis situations (1 of 7)
-- Possession of a reliable vehicle (4 of 7)
-- Ability to apply common sense (1 of 7)
-- Ability to exercise patience (1 of 7)
H. Legal requirements
-- Possession of HHA certificate (2 of 7)
-- Possession of a Certified Nurse Assistant Qualification(1 of 7)
-- Certified to perform CPR (6 of 7)
-- Possession of a valid driver's license (5 of 7)
I. Use computers (in a non-computer job)
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INSTRUCTIONAL AIDES
Occupational Guide #502: Teacher Aides
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 6 Local Partners Surveyed
A. Job specific skills
-- Ability to apply teaching techniques (4 of 6)
-- Knowledge of early childhood development (2 of 6)
-- Classroom management skills (6 of 6)
-- Record keeping skills (2 of 6)
-- Ability to administer first aid (2 of 6)
B. Math (basic) skills
-- Basic math skills (1 of 6)
C. Verbal communication skills
-- Oral communication skills (6 of 6)
-- Oral reading skills(6of6 local partners identified this skill)
D. Written communication skills
-- Ability to write effectively (6 of 6)
-- Ability to read and follow instructions (1 of 6)
-- Ability to write legibly (5 of 6)
E. Problem solving skills
F. Adapt to social environment
-- Understanding a variety of cultures (5 of 6)
-- Willingness to work with close supervision (5 of 6)
-- Ability to work independently (5 of 6)
G. Adapt to work/job environment
-- Ability to handle crisis situations (5 of 6)
-- Ability to exercise patience (4 of 6)
H. Legal requirements
I. Use computers (in a non-computer job)
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JANITORS and CLEANERS
Occupational Guide #88: Janitors and Cleaners
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 6 Local Partners Surveyed
A. Job specific skills
-- Lawn and garden care skills (1 of 6 local partners identified
this skill)
-- Ability to operate floor polishing equipment (2 of 6)
-- Ability to implement safe work practices (1 of 6)
-- Understanding of cleaning compounds and solutions (4 of 6)
B. Math (basic) skills
C. Verbal communication skills
-- Oral communication skills (5 of 6)
D. Written communication skills
-- Ability to read and follow instructions (6 of 6)
E. Problem solving skills
F. Adapt to social environment
-- Willingness to work with close supervision (4 of 6)
-- Ability to work independently (6 of 6)
G. Adapt to work/job environment
H. Legal requirements
-- Bondable (2 of 6)
I. Use computers (in a non-computer job)
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LEGAL SECRETARIES
Occupational Guide #172: Legal Secretary
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 6 Local Partners Surveyed
A. Job specific skills
-- Understanding of court proceedings (5 of 6 local partners
identified this skill)
-- Ability to follow law office methods and procedures(6 of 6)
-- Record keeping skills (5 of 6)
-- Alphabetic and numeric filing skills (6 of 6)
-- Proofreading skills (6 of 6)
-- Ability to operate transcribing machine (5 of 6)
-- Ability to follow billing procedures (2 of 6)
-- Understanding of legal terms (6 of 6)
-- Ability to maintain an appointment calendar (6 of 6)
-- Ability to type at least 60 WPM (6 of 6)
-- Ability to maintain court calendar (1 of 6)
B. Math (basic) skills
C. Verbal communication skills
-- Ability to follow oral instructions (1 of 6)
-- Oral communication skills (6 of 6)
D. Written communication skills
-- Ability to write effectively (5 of 6)
-- Ability to read and comprehend information (1 of 6)
-- Ability to read and follow instructions (6 of 6)
-- Ability to write legibly (6 of 6)
E. Problem solving skills
F. Adapt to social environment
-- Telephone answering skills (6 of 6)
-- Public contact skills (2 of 6)
-- Ability to work independently (5 of 6)
-- Ability to interact well with others (1 of 6)
G. Adapt to work/job environment
-- Ability to work under pressure (2 of 6)
H. Legal requirements
I. Use computers (in a non-computer job)
-- Ability to use spreadsheet software (2 of 6)
-- Ability to use word processing software (6 of 6)
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LICENSED VOCATIONAL NURSES
Occupational Guide #313: Licensed Vocational Nurse
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 6 Local Partners Surveyed
A. Job specific skills
-- Ability to follow laboratory procedures(4of6 local partners
identified this skill)
-- Record keeping skills (6 of 6)
-- Ability to administer injections (6 of 6)
-- Understanding of asepsis (5 of 6)
-- Ability to care for elderly persons (1 of 6)
-- Ability to apply transferring techniques (6 of 6)
-- Ability to take vital signs (6 of 6)
-- Ability to detect complications in a patient (5 of 6)
-- Knowledge of medical terminology (6 of 6)
-- Ability to administer an cardiograph (EKG) test (1 of 6)
-- Blood drawing skills (1 of 6)
-- Inhalation therapy skills (1 of 6)
B. Math (basic) skills
-- Basic math skills (4 of 6)
C. Verbal communication skills
-- Oral communication skills (6 of 6)
D. Written communication skills
-- Ability to write effectively (6 of 6)
-- Ability to read and follow instructions (4 of 6)
-- Ability to write legibly (5 of 6)
E. Problem solving skills
F. Adapt to social environment
-- Ability to provide personal services to client (5 of 6)
-- Ability to explain to patient and family members self care
techniques (1 of 6)
-- Willingness to work with close supervision (6 of 6)
-- Ability to work independently (4 of 6)
-- Ability to deal effectively with difficult individuals(1of6)
G. Adapt to work/job environment
-- Ability to handle crisis situations (3 of 6)
-- Willingness to work nights, weekends, and holidays (1 of 6)
H. Legal requirements
I. Use computers (in a non-computer job)
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MAINTENANCE REPAIRERS
Occupational Guide #136: Maintenance Mechanics (Machinery)
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 5 Local Partners Surveyed
A. Job specific skills
-- Record keeping skills (3 of 5 local partners identified this
skill)
-- Ability to read blueprints (1 of 5)
-- Ability to implement safe work practices (1 of 5)
-- Ability to operate power hand tools (4 of 5)
-- Painting skills (2 of 5)
-- Plumbing repair skills (4 of 5)
-- Swimming pool maintenance skills (1 of 5)
-- Ability to repair and install heating and air conditioning
systems (1 of 5)
-- Ability to do cement work (1 of 5)
-- Carpentry skills (2 of 5)
-- Electrical repair skills (2 of 5)
-- Ability to provide own hand power tools (3 of 5)
B. Math (basic) skills
-- Basic math skills (3 of 5)
C. Verbal communication skills
-- Oral communication skills (3 of 5)
D. Written communication skills
-- Ability to read and follow instructions (4 of 5)
-- Ability to write legibly (4 of 5)
E. Problem solving skills
F. Adapt to social environment
-- Willingness to work with close supervision (4 of 5)
-- Ability to work independently (4 of 5)
G. Adapt to work/job environment
-- Possession of mechanical aptitude (1 of 5)
-- Interpersonal skills (1 of 5)
H. Legal requirements
I. Use computers (in a non-computer job)
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MARKETING, ADVERTISING, & PUBLIC RELATIONS
Occupational Guide #276: Public Relations Representative
Importance Level Rating of 2 or greater/ Most Important Level Rating
Data from 2 Local Partners Surveyed
A. Job specific skills
-- Supervisory skills(1 of 2 local partners identified this skill)
-- Ability to manage an activity or department (2 of 2)
-- Understanding of labor relations practices (1 of 2)
-- Media advertising sales skills (1 of 2)
-- Telephone sales skills (1 of 2)
B. Math (basic) skills
-- Basic math skills (1 of 2)
C. Verbal communication skills
-- Oral communication skills (2 of 2)
D. Written communication skills
-- Ability to write effectively (2 of 2)
-- Ability to write legibly (1 of 2)
E. Problem solving skills
-- Ability to analyze and use market research data and reports
(2 of 2)
F. Adapt to social environment
-- Willingness to work with close supervision ( 1 of 2)
-- Ability to work independently (2 of 2)
-- Ability to maintain good customer relations (2 of 2)
-- Ability to maintain good business relations (2 of 2)
G. Adapt to work/job environment
-- Willingness to work nights, weekends, and holidays (2 of 2)
-- Willingness to travel (2 of 2)
-- Ability to meet deadlines (2 of 2)
-- Ability to manage unexpected situations (2 of 2)
-- Ability to manage multiple priorities (2 of 2)
H. Legal requirements
I. Use computers (in a non-computer job)
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MEDICAL ASSISTANTS
Occupational Guide #513: Medical Assistant
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 4 Local Partners Surveyed
A. Job specific skills
-- Blood drawing skills (1 of 4 local partners identified this
skill)
-- Ability to apply sterilization techniques (3 of 4)
-- Understanding of inventory techniques (1 of 4)
-- Knowledge of medical terminology (4 of 4)
-- Ability to administer an electrocardiograph (EKG) test(2 of 4)
-- Ability to administer injections (2 of 4)
-- Ability to take vital signs (1 of 4
B. Math (basic) skills
-- Basic math skills (1 of 4)
C. Verbal communication skills
-- Oral communication skills (4 of 4)
-- Ability to follow oral instructions (1 of 4)
D. Written communication skills
-- Ability to write effectively (4 of 4)
-- Ability to write legibly (3 of 4)
-- Ability to read and follow instructions (2 of 4)
E. Problem solving skills
F. Adapt to social environment
-- Telephone answering skills (4 of 4)
G. Adapt to work/job environment
-- Ability to handle crisis situations ( 4 of 4)
-- Willingness to work with close supervision (4 of 4)
-- Ability to work independently (3 of 4)
-- Ability to work under pressure (1 of 4)
H. Legal requirements
-- Possession of a Medical Assistant Certificate (1 of 4)
I. Use computers (in a non-computer job)
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MEDICAL SECRETARIES
Occupational Guide #177: Medical Secretaries
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 3 Local Partners Surveyed
A. Job specific skills
-- Ability to complete and explain insurance forms (1 of 3 )
-- Knowledge of medical terminology (3 of 3)
B. Math (basic) skills
-- Basic math skills (1 of 3)
C. Verbal communication skills
-- Oral communication skills (3 of 3)
D. Written communication skills
-- Ability to write effectively (3 of 3)
-- Ability to read and follow directions (3 of 3)
-- Ability to write legibly (3 of 3)
-- Proofreading skills(3 of 3 local partners identified this skill)
E. Problem solving skills
-- Ability to analyze data to solve problems (1 of 3)
-- Ability to synthesize information (1 of 3)
-- Ability to type at least 60 WPM (1 of 3)
-- Ability to make decisions (1 of 3)
-- Ability to maintain an appointment calendar (3 of 3)
F. Adapt to social environment
-- Telephone answering skills (3 of 3)
-- Willingness to work with close supervision (2 of 3)
-- Ability to work independently (3 of 3)
-- Customer service skills (1 of 3)
G. Adapt to work/job environment
-- Creativity (1 of 3)
H. Legal requirements
I. Use computers (in a non-computer job)
-- Ability to use word processing software (2 of 3)
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NURSE AIDES
Occupational Guide #442: Nurse Aides/Nursing Assistants
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 7 Local Partners Surveyed
A. Job specific skills
-- Record keeping skills (2 of 7)
-- Understanding of asepsis (5 of 7)
-- Ability to apply transferring techniques (7 of 7)
-- Ability to take vital signs (1 of 7)
-- Ability to perform CPR (3 of 7)
-- Ability to prepare deceased patients (1 of 7)
-- Knowledge of medical terminology (1 of 7)
-- Knowledge of emergency procedures (1 of 7)
-- Ability to provide personal services to client (3 of 7)
-- Ability to administer emergency first aid (1 of 7)
-- Ability to apply dressing and compresses (1 of 7)
B. Math (basic) skills
-- Basic math skills (3 of 7)
C. Verbal communication skills
-- Ability to follow oral instructions (1 of 7)
-- Oral communication skills (4 of 7)
D. Written communication skills
-- Ability to read labels and instructions (1 of 7)
-- Ability to read and follow instructions (7 of 7)
-- Ability to write legibly (7 of 7)
E. Problem solving skills
F. Adapt to social environment
-- Willingness to work with close supervision (4 of 7)
-- Ability to work independently (4 of 7)
-- Understanding of a variety of cultures (1 of 7)
-- Ability to work independently (2 of 7)
G. Adapt to work/job environment
-- Ability to handle crisis situations (4 of 7)
-- Ability to interact well with others (1 of 7)
-- Willingness to work nights, weekends, and holidays (1 of 7)
H. Legal requirements
-- Possession of Nurses Aid Certification (3 of 7)
I. Use computers (in a non-computer job)
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PARALEGAL PERSONNEL
Occupational Guide #464: Paralegal Personnel
Importance Level Rating of 2 or greater Most Important Level Rating
Data from 8 Local Partners Surveyed
A. Job specific skills
-- Record keeping skills (7 of 8 local partners identified this
skill)
-- Understanding of court proceedings (6 of 8)
-- Ability to follow law office methods and procedures (2 of 8)
-- Investigative research skills (3 of 8)
-- Ability to research legal documents (1 of 8)
-- Understanding of legal terms (7 of 8)
-- Ability to apply principles of confidentiality (1 of 8)
-- Ability to process legal cases (1 of 8)
-- Ability to operate a transcribing machine (1 of 8)
-- Ability to interview others for information (1 of 8)
B. Math (basic) skills
-- Basic math skills (5 of 8)
C. Verbal communication skills
-- Oral communication skills (8 of 8)
D. Written communication skills
-- Ability to write effectively (8 of 8)
-- Ability to read and comprehend information (8 of 8)
-- Ability to read and follow instructions (8 of 8)
-- Ability to write legibly (8 of 8)
-- English, grammar, spelling, and punctuation skills (1 of 8)
-- Ability to use good business English (1 of 8)
E. Problem solving skills
-- Problem solving skills (8 of 8)
-- Investigative research skills (3 of 8)
F. Adapt to social environment
-- Willingness to work with close supervision (7 of 8)
-- Ability to work independently (8 of 8)
G. Adapt to work/job environment
-- Ability to work under pressure (8 of 8)
-- Interpersonal skills (1 of 8)
H. Legal requirements
-- Possession of a law degree (Juris Doctorate) (4 of 8)
I. Use computers (in a non-computer job)
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PEST CONTROLLERS and ASSISTANTS
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 3 Local Partners Surveyed
A. Job specific skills
-- Ability to apply principles of hazardous and toxic disposal
(1 of 3)
-- Ability to implement safe work practices (3 of 3)
B. Math (basic) skills
-- Basic math skills (1 of 3)
C. Verbal communication skills
-- Oral communication skills (3 of 3)
D. Written communication skills
-- Ability to read and follow instructions (3 of 3)
-- Ability to write legibly (3 of 3)
E. Problem solving skills
F. Adapt to social environment
-- Willingness to work with close supervision (3 of 3)
-- Public contact skills (3 of 3)
-- Ability to work independently (3 of 3)
G. Adapt to work/job environment
-- Interpersonal skills (1 of 3)
-- Possession of a good DMV driving record (3 of 3)
H. Legal requirements
-- Possession of a Pest Control Applicator Certificate (1 of 3)
-- Possession of a valid driver's license (3 of 3)
-- Possession of a pest control license (1 of 3)
-- Licensed in fumigation (1 of 3)
-- Possession of a termite control license (1 of 3)
I. Use computers (in a non-computer job)
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PHYSICAL THERAPIST ASSISTANTS
Occupational Guide #451: Physical Therapy Aides and Assistants
Guide #117: Physical Therapist
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 3 Local Partners Surveyed
A. Job specific skills
-- Knowledge of physiology (3 of 3 local partners identified this
skill)
-- Knowledge of anatomy (3 of 3)
-- Knowledge of neurology (3 of 3)
-- Understanding of cardiopulmonary disease (3 of 3)
-- Knowledge of geriatrics (3 of 3)
-- Knowledge of orthopedic care (3 of 3)
-- Knowledge of pathology (3 of 3)
-- Knowledge of pediatrics (1 of 3)
-- Knowledge of sports medicine (2 of 3)
-- Ability to apply transferring techniques (2 of 3)
-- Ability to maintain progress notes and treatment summaries
(3 of 3)
-- Ability to take vital signs (3 of 3)
-- Ability to detect complications in patients (3 of 3)
B. Math (basic) skills
-- Basic math skills (3 of 3)
C. Verbal communication skills
-- Oral communication skills (3 of 3)
D. Written communication skills
-- Ability to write effectively (3 of 3)
-- Ability to read and follow directions (3 of 3)
-- Ability to write legibly (3 of 3)
E. Problem solving skills
F. Adapt to social environment
-- Willingness to work with close supervision (1 of 3)
-- Willingness to work independently (2 of 3)
G. Adapt to work/job environment
H. Legal requirements
-- Possession of a Physical Therapist Assistant certificate(3 of 3)
I. Use computers (in a non-computer job)
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PHYSICAL THERAPY AIDES
Occupational Guide #451: Physical Therapy Aides and Assistants
Guide #117: Physical Therapist
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 4 Local Partners Surveyed
A. Job specific skills
-- Knowledge of geriatrics(1of4 local partners identified this
skill))
-- Ability to apply transferring techniques (2 of 4)
-- Ability to take vital signs (1 of 4)
-- Ability to detect complications in patients (3 of 4)
B. Math (basic) skills
C. Verbal communication skills
-- Oral communication skills (4 of 4)
D. Written communication skills
-- Ability to write effectively (2 of 4)
-- Ability to write legibly (4 of 4)
E. Problem solving skills
F. Adapt to social environment
G. Adapt to work/job environment
H. Legal requirements
I. Use computers (in a non-computer job)
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RADIOLOGIC TECHNOLOGISTS, DIAGNOSTIC
Occupational Guide #535: Radiation Therapy Technologist
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 10 Local Partners Surveyed
A. Job specific skills
-- Record keeping skills (7 of 10 local partners identified this
skill)
-- Ability to use film developing equipment (9 of 10)
-- Ability to follow fluoroscopic imaging procedures (7 of 10)
-- Ability to administer magnetic resonance (1 of 10)
-- Ultrasound scanning skill (2 of 10)
-- CT scanning skills (2 of 10)
-- Ability to follow safe equipment operations (9 of 10)
-- Ability to apply transferring techniques (4 of 10)
-- Ability to take vital signs (3 of 10)
-- Knowledge of medical terminology (9 of 10)
-- Ability to use X-rays for diagnostic work (1 of 10)
-- Ability to record conditions of patients (1 of 10)
B. Math (basic) skills
-- Basic math skills (9 of 10)
C. Verbal communication skills
-- Oral communication skills (5 of 10)
D. Written communication skills
-- Ability to write effectively (6 of 10)
-- Ability to read and follow instructions (10 of 10)
-- Ability to write legibly (8 of 10)
E. Problem solving skills
F. Adapt to social environment
-- Willingness to work with close supervision (5 of 10)
-- Public contact skills (6 of 10)
-- Ability to work independently (9 of 10)
-- Ability to relate to patients (1 of 10)
G. Adapt to work/job environment
-- Ability to work under pressure (10 of 10)
H. Legal requirements
-- ARRT registration (9 of 10)
-- Possession of a State CRT certificate (9 of 10)
I. Use computers (in a non-computer job)
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RADIOLOGIC TECHNICIAN, THERAPEUTIC
Occupational Guide #535: Radiation Therapy Technologist
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 3 Local Partners Surveyed
A. Job specific skills
-- Knowledge of algebra (2 of 3 local partners identified this
skill)
-- Knowledge of geometry (2 of 3)
-- Ability to use film developing equipment (3 of 3)
-- Record keeping skills (3 of 3)
-- Ability to administer magnetic resonance (1 of 3)
-- Ability to use a dosimeter (3 of 3)
-- Ability to perform fluoroscopic simulation (2 of 3)
-- Ability to operate safe equipment operations (3 of 3)
-- Ability to apply transferring techniques (1 of 3)
-- Ability to record condition of patients (1 of 3)
-- Knowledge of medical terminology (3 of 3)
B. Math (basic) skills
C. Verbal communication skills
-- Oral communication skills (3 of 3)
D. Written communication skills
-- Ability to write effectively (2 of 3)
-- Ability to read and follow instructions (3 of 3)
-- Ability to write legibly (3 of 3)
E. Problem solving skills
F. Adapt to social environment
-- Willingness to work with close supervision (3 of 3)
-- Public contact skills (3 of 3)
-- Ability to work independently (3 of 3)
G. Adapt to work/job environment
-- Interpersonal skills (1 of 3)
-- Ability to work under pressure (3 of 3)
H. Legal requirements
-- ARRT registration (3 of 3)
-- Possession of State a CRT certificate (3 of 3)
I. Use computers (in a non-computer job)
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RECEPTIONISTS
Occupational Guide #21: Receptionist and Information Clerks
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 9 Local Partners Surveyed
A. Job specific skills
-- Alphabetic and numeric filing skills (3 of 9 local partners
identified this skill)
-- Ability to operate a multi-line command phone center(7 of 9)
B. Math (basic) skills
-- Basic math skills (5 of 9)
C. Verbal communication skills
-- Listening skills (1 of 9)
-- Ability to follow oral instructions (1 of 9)
-- Oral communication skills (9 of 9)
D. Written communication skills
-- English, grammar, spelling and punctuation skills (1 of 9)
-- Ability to write effectively (9 of 9)
-- Ability to read and follow instructions (9 of 9)
-- Ability to write legibly (8 of 9)
-- Proofreading skills (1 of 9)
E. Problem solving skills
-- Problem solving skills (1 of 9)
F. Adapt to social environment
-- Telephone answering skills (9 of 9)
-- Knowledge of employer's organization (1 of 9)
-- Willingness to work with close supervision (8 of 9)
-- Public contact skills (9 of 9)
-- Ability to work independently (9 of 9)
-- Customer service skills (9 of 9)
-- Ability to interact well with others (1 of 9)
G. Adapt to work/job environment
-- Ability to work under pressure (7 of 9)
-- Diplomacy (1 of 9)
-- Flexibility (1 of 9)
H. Legal requirements
I. Use computers (in a non-computer job)
-- Ability to use spreadsheet software (1 of 9)
-- Ability to use word processing software (1 of 9)
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REGISTERED NURSES
Occupational Guide #29: Registered Nurses and Nurse Practitioners
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 6 Local Partners Surveyed
A. Job specific skills
-- Ability to complete and explain insurance forms (1 of 6)
-- Ability to provide personal services to patients (1 of 6)
-- Ability to administer electrocardiograph (EKG) test (2 of 6)
-- Record keeping skills (5 of 6)
-- Ability to follow medical records control procedures (1 of 6)
-- Intensive care treatment skills (3 of 6)
-- Ability to apply transferring techniques (6 of 6)
B. Math (basic) skills
-- Basic math skills (5 of 6)
C. Verbal communication skills
-- Oral communication skills (6 of 6)
D. Written communication skills
-- Ability to write effectively (6 of 6)
-- Ability to read and follow instructions (6 of 6)
-- Ability to write legibly (6 of 6)
E. Problem solving skills
-- Ability to plan and organize the work of others (6 of 6)
-- Ability to analyze data to solve problems (1 of 6)
-- Ability to synthesize information (1 of 6)
-- Ability to make decisions (1 of 6)
F. Adapt to social environment
-- Willingness to work with close supervision (3 of 6)
-- Public contact skills (5 of 6)
-- Ability to work independently (6 of 6)
-- Ability to provide personal services to patients (1 of 6)
G. Adapt to work/job environment
-- Ability to work under pressure (5 of 6)
-- Creativity (1 of 6)
-- Willingness to work nights, weekends, and holidays (1 of 6)
H. Legal requirements
I. Use computers (in a non-computer job)
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RESPIRATORY CARE PRACTITIONERS
Occupational Guide #454: Respiratory Therapists
Guide #2002E: Technical Occupations in Medicine
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 6 Local Partners Surveyed
A. Job specific skills
-- Ability to read monitoring equipment (1 of 6)
-- Ability to administer an electroencephalograph (1 of 6)
-- Ability to administer an electrocardiograph (4 of 6)
-- Ability to administer a pulmonary function test (6 of 6)
-- Ability to assist a physician during bronchoscopy (4 of 6)
-- Ability to perform endotracheal intubation (5 of 6)
-- Blood drawing skills (4 of 6)
-- Ability to follow emergency procedures (1 of 6)
-- Ability to record condition of patient (6 of 6)
B. Math (basic) skills
C. Verbal communication skills
-- Ability to follow oral instruction (6 of 6)
-- Oral communication skills (6 of 6)
D. Written communication skills
-- Ability to write effectively (5 of 6)
-- Ability to read and follow instructions (6 of 6)
-- Ability to write legibly (6 of 6)
E. Problem solving skills
F. Adapt to social environment
-- Willingness to work with close supervision (6 of 6)
-- Ability to work independently (5 of 6)
G. Adapt to work/job environment
-- Possession of mechanical aptitude (5 of 6)
-- Ability to handle crisis situations (6 of 6)
-- Ability to work under pressure (6 of 6)
H. Legal requirements
-- Certified as Registered Respiratory Therapist (5 of 6)
-- Possession of Respiratory Care Practitioner (RCP) License
(3 of 6)
-- Possession of Respiratory Care Practitioner Permit (4 of 6)
I. Use computers (in a non-computer job)
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SECRETARIES, GENERAL
Occupational Guide #128: Secretary
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 8 Local Partners Surveyed
A. Job specific skills
-- Alphabetic and numeric filing skills (6 of 8)
-- Record keeping skills (1 of 8)
-- Ability to operate a transcribing machine (1 of 8)
-- Ability to follow billing procedures (1 of 6)
-- Ability to prepare business correspondence (1 of 8)
-- Ability to take dictation at 100 wpm or more (1 of 8)
-- Ability to type at least 60 wpm (5 of 8)
B. Math (basic) skills
-- Basic math skills (4 of 8)
C. Verbal communication skills
-- Ability to follow oral instructions (1 of 8)
-- Oral communications skills (4 of 8)
D. Written communication skills
-- English grammar, spelling and punctuation (7 of 8)
-- Ability to write effectively (7 of 8)
-- Ability to write legibly (4 of 8)
-- Ability to read and follow instructions (3 of 8)
-- Proofreading skills (7 of 8)
E. Problem solving skills
-- Ability to make decisions (1 of 8)
-- Ability to maintain an appointment calendar (5 of 8)
F. Adapt to social environment
-- Telephone answering skills (7 of 8)
-- Willingness to work with close supervision (7 of 8)
-- Ability to work independently (7 of 8)
-- Public contact skills (1 of 8)
G. Adapt to work/job environment
-- Interpersonal skills (1 of 8)
-- Ability to work under pressure (1 of 8)
H. Legal requirements
I. Use computers (in a non-computer job)
-- Ability to use spreadsheet software (1 of 8)
-- Ability to use word processing software (6 of 8)
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STOCK CLERKS, SALES FLOOR
Occupational Guide #74: Stock Clerks
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 3 Local Partners Surveyed
A. Job specific skills
-- Ability to operate a forklift (1 of 3)
-- Record keeping skills (1 of 3)
-- Understanding of inventory techniques (1 of 3)
-- Ability to stock shelves (2 of 3)
B. Math (basic) skills
-- Cash handling skills (2 of 3)
-- Basic math skills (3 of 3)
C. Verbal communication skills
-- Ability to follow oral instructions (3 of 3)
-- Oral communication skills (3 of 3)
D. Written communication skills
-- Ability to read and follow instructions (3 of 3)
-- Ability to write legibly (3 of 3)
E. Problem solving skills
F. Adapt to social environment
-- Willingness to work with close supervision (2 of 3)
-- Ability to work independently (3 of 3)
-- Customer service skills (2 of 3)
G. Adapt to work/job environment
H. Legal requirements
-- Bondable (1 of 3)
I. Use computers (in a non-computer job)
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STOCK CLERKS-STOCKROOM, WAREHOUSE OR STORAGE YARD
Occupational Guide #74: Stock Clerks
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 8 Local Partners Surveyed
A. Job specific skills
-- Ability to operate a forklift (1 of 8)
-- Record keeping skills (4 of 8)
-- Understanding of inventory techniques (5 of 8)
-- Labeling skills (7 of 8)
-- Ability to stock shelves (8 of 8)
B. Math (basic) skills
-- Basic math skills (5 of 8)
C. Verbal communication skills
-- Ability to follow oral instructions (7 of 8)
-- Oral communication skills (5 of 8)
D. Written communication skills
-- Ability to read and follow instructions (8 of 8)
-- Ability to write legibly (4 of 8)
-- Ability to accurately to record and report (1 of 8)
E. Problem solving skills
-- Ability to synthesize information (1 of 8)
-- Ability to make decisions
F. Adapt to social environment
-- Willingness to work with close supervision ( 7 of 8)
-- Public contact skills ( 2 of 8)
-- Ability to work independently ( 7 of 8)
G. Adapt to work/job environment
-- Creativity (1 of 8)
H. Legal requirements
-- Bondable (1 of 8)
-- Possession a valid class B drivers license (1 of 8)
I. Use computers (in a non-computer job)
-- Ability to use computerized reference manuals (1 of 8)
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SYSTEMS ANALYSTS, ELECTRONIC DATA PROCESSING
Occupational Guide #541: Computer Systems Analyst
Guide #2004C:Computer Specialist Occupations in Robotics
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 4 Local Partners Surveyed
A. Job specific skills
-- Knowledge of algebra(2of4 local partners identified this skill)
-- Ability to prepare flow charts (3 of 4)
-- Ability to write, edit, and debut computer programs (1 of 4)
-- Ability to use COBOL 85 (2 of 4)
-- Knowledge of mainframe hardware and operating systems (2 of 4)
-- Knowledge of microcomputer hardware and operating systems(2of4)
-- Knowledge of minicomputer hardware and operating systems(3of4)
-- Ability to use Borland C++ programming language (3 of 4)
-- Knowledge of UNIX (2 of 4)
-- Ability to use database software (4 of 4)
-- Ability to use business applications software (4 of 4)
-- Ability to use scientific applications software (4 of 4)
-- Ability to use engineering applications software (4 of 4)
-- Understanding of wide area networks (WAN) (3 of 4)
-- Ability to set-up and maintain multi-user systems (3 of 4)
-- Understanding of local area networks (LAN) (3 of 4)
-- Ability to use MS-DOS (1 of 4)
-- Knowledge of Macintosh operating system (1 of 4)
-- Ability to use Microsoft C++ programming language (1 of 4)
B. Math (basic) skills
C. Verbal communication skills
-- Oral communication skills (4 of 4)
D. Written communication skills
-- Ability to write effectively (4 of 4)
-- Ability to read and follow instructions (4 of 4)
-- Ability to write legibly (2 of 4)
E. Problem solving skills
-- Ability to interpret data (1 of 4)
F. Adapt to social environment
-- Ability to work independently (4 of 4)
-- Customer service skills (4 of 4)
G. Adapt to work/job environment
H. Legal requirements
I. Use computers (in a non-computer job)
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TEACHERS, PRESCHOOL
Occupational Guide #275: Preschool Teachers
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 1 Local Partner Surveyed
A. Job specific skills
-- Supervisory skills(1 of 1 local partners identified this skill)
-- Classroom management skills
-- Record keeping skills
-- Ability to administer emergency first aid
B. Math (basic) skills
-- Basic math skills
C. Verbal communication skills
D. Written communication skills
-- Ability to write effectively
-- Ability to write legibly
E. Problem solving skills
-- Problem solving skills
F. Adapt to social environment
-- Understanding of a variety of cultures
-- Willingness to work with close supervision
-- Ability to work independently
G. Adapt to work/job environment
-- Possession of a good police record
-- Ability to work under pressure
-- Ability to exercise patience
H. Legal requirements
I. Use computers (in a non-computer job)
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TEACHERS, SECONDARY SCHOOL
Occupational Guide #57: Secondary School Teachers
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 4 Local Partners Surveyed
A. Job specific skills
-- Knowledge of algebra(1of4 local partners identified this skill)
-- Ability to apply teaching techniques (1 of 4)
-- Audiovisual teaching skills (2 of 4)
-- Supervisory skills (3 of 4)
-- Classroom management skills (3 of 4)
-- Record keeping skills (2 of 4)
-- Ability to administer emergency first aid (1 of 4)
-- Ability to perform advanced mathematical computations(2of4)
B. Math (basic) skills
-- Basic math skills (3 of 4)
C. Verbal communication skills
-- Oral communication skills (3 of 4)
D. Written communication skills
-- Ability to write effectively (3 of 4)
-- Ability to read and follow instructions (3 of 4)
-- Ability to write legibly (3 of 4)
E. Problem solving skills
-- Problem solving skills (3 of 4)
F. Adapt to social environment
-- Understanding of a variety of cultures (1 of 4)
-- Willingness to work with close supervision (2 of 4)
-- Public contact skills (2 of 4)
-- Ability to work independently (3 of 4)
G. Adapt to work/job environment
-- Possession of a clean police record (3 of 4)
-- Interpersonal skills (1 of 4)
-- Ability to work under pressure (3 of 4)
H. Legal requirements
-- Possession of a state teacher's certificate (3 of 4)
--Possession of a designated subjects teaching credential(1of4)
I. Use computers (in a non-computer job)
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TRAFFIC, SHIPPING, AND RECEIVING CLERKS
Occupational Guide #63: Shipping and Receiving Clerks
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 5 Local Partners Surveyed
A. Job specific skills
-- Ability to operate a forklift(1of5 local partners identified
this skill)
-- Record keeping skills (1 of 5)
-- Understanding of inventory techniques (2 of 5)
-- Ability to use the US & private parcel Postal Services(2of5)
B. Math (basic) skills
-- Basic math skills (4 of 5)
C. Verbal communication skills
-- Oral communication skills (3 of 5)
D. Written communication skills
-- Ability to write effectively (1 of 5)
-- Ability to read and follow instructions (5 of 5)
-- Ability to write legibly (4 of 5)
E. Problem solving skills
-- Ability to plan and organize the work of others (1 of 5)
F. Adapt to social environment
-- Willingness to work with close supervision (5 of 5)
-- Ability to work independently (5 of 5)
G. Adapt to work/job environment
-- Ability to work under pressure (4 of 5)
H. Legal requirements
-- Possession of a valid driver's license (3 of 5)
I. Use computers (in a non-computer job)
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TRUCK DRIVERS, HEAVY OR TRACTOR
Occupational Guide #255: Truck Drivers, Heavy
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 5 Local Partners Surveyed
A. Job specific skills
-- Record keeping skills (2 of 5)
-- Automotive maintenance repair (1 of 5)
-- Ability to drive trucks long distances (3 of 5)
-- Ability to unload freight (4 of 5)
B. Math (basic) skills
-- Basic math skills (3 of 5)
C. Verbal communication skills
-- Oral communication skills (5 of 5)
D. Written communication skills
-- Ability to read and follow instructions (4 of 5)
-- Ability to write legibly (5 of 5)
-- Ability to read invoices (3 of 5)
E. Problem solving skills
-- Map reading skills (4 of 5)
-- Knowledge of local streets (3 of 5)
-- Ability to synthesize information (1 of 5)
F. Adapt to social environment
-- Ability to work independently (5 of 5)
G. Adapt to work/job environment
-- Possession of a good DMV driving record (5 of 5)
H. Legal requirements
-- Ability to meet ICC requirements (3 of 5)
-- Possession of a valid Class A driver's license (2 of 5)
-- Possession of a valid Class B driver's license (4 of 5)
I. Use computers (in a non-computer job)
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TRUCK DRIVERS, LIGHT-INCLUDE DELIVERY AND ROUTE WORKERS
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 9 Local Partners Surveyed
A. Job specific skills
-- Record keeping skills (5 of 9)
-- Ability to load and unload freight (4 of 9)
-- Understanding of inventory techniques (1 of 9)
-- Ability to load and unload freight (4 of 9)
-- Possess product knowledge (1 of 9)
B. Math (basic) skills
-- Basic math skills (5 of 9)
C. Verbal communication skills
-- Oral communication skills (8 of 9)
-- Ability to follow oral instructions (1 of 9)
D. Written communication skills
-- Ability to read and follow instructions (9 of 9)
-- Ability to write legibly (8 of 9)
-- Ability to write effectively (1 of 9)
-- Ability to read invoices (7 of 9)
E. Problem solving skills
-- Map reading skills (8 of 9)
-- Knowledge of local streets (6 of 9)
F. Adapt to social environment
-- Ability to work independently (9 of 9)
-- Knowledge of the employer's organization (1 of 9)
-- Public contact skills (1 of 9)
-- Customer service skills (1 of 9)
G. Adapt to work/job environment
-- Possession of a good DMV driving record (9 of 9)
-- Ability to work under pressure (1 of 9)
H. Legal requirements
-- Possession of a valid Class A driver's license (4 of 9)
-- Possession of a valid Class B driver's license (1 of 9)
I. Use computers (in a non-computer job)
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WAITERS AND WAITRESSES
Occupational Guide #42: Waiter/Waitress
Importance Level Rating of 2 or greater/Most Important Level Rating
Data from 2 Local Partners Surveyed
A. Job specific skills
B. Math (basic) skills
--Cash handling skills(2of2 local partners identified this skill)
-- Basic math skills (1 of 2)
C. Verbal communication skills
-- Ability to follow oral instructions (2 of 2)
-- Oral communication skills (2 of 2)
D. Written communication skills
-- Ability to read and follow instructions (2 of 2)
-- Ability to write legibly (2 of 2)
E. Problem solving skills
F. Adapt to social environment
-- Willingness to work with close supervision (2 of 2)
-- Ability to work independently (2 of 2)
-- Customer service skills (2 of 2)
G. Adapt to work/job environment
-- Good grooming (2 of 2)
-- Ability to work under pressure (2 of 2)
H. Legal requirements
I. Use computers (in a non-computer job)
